Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use our programming courses platform.
TechPathway operates a programming education platform. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website, courses, and related services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect information that you provide directly to us and information automatically collected when you use our services.
Personal Information You Provide
- Account Information: Name, email address, username, password, and profile information when you create an account
- Payment Information: Billing address, payment card details (processed securely through third-party payment processors)
- Course Activity: Course enrollments, progress, completion status, assignments, and quiz responses
- Communications: Messages, feedback, and support requests you send to us
- Professional Information: Employment details, education background, and learning goals (optional)
Information Automatically Collected
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, search queries
- Cookies and Tracking: Session cookies, preference cookies, analytics cookies
- Location Data: Approximate geographic location based on IP address
How We Use Your Information
We use the information we collect for legitimate business purposes.
Provide Services
Deliver course content, track progress, issue certificates, and provide customer support
Improve Platform
Analyze usage patterns, optimize course content, and enhance user experience
Communications
Send course updates, promotional offers, newsletters, and service announcements
Security
Prevent fraud, protect against security threats, and ensure platform integrity
Legal Compliance
Meet legal obligations, enforce terms of service, and resolve disputes
Marketing
Personalize recommendations and deliver targeted advertising (with your consent)
How We Share Your Information
We do not sell your personal information. We may share information in limited circumstances.
Service Providers
We work with third-party service providers who help us operate our platform, including payment processors, email service providers, cloud hosting services, and analytics providers. These providers have access only to information needed to perform their functions.
Course Instructors
We may share your enrollment and progress information with course instructors to help them improve course content and provide personalized support. Instructors do not receive payment information.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you before your information becomes subject to a different privacy policy.
Your Privacy Rights
You have certain rights regarding your personal information.
Under Canadian Privacy Law (PIPEDA)
Right to Access
Request a copy of the personal information we hold about you
Right to Correction
Request correction of inaccurate or incomplete information
Right to Deletion
Request deletion of your personal information (subject to legal retention requirements)
Right to Withdraw Consent
Withdraw consent for marketing communications or data processing
Right to Object
Object to processing of your information for certain purposes
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. You may also update your account information directly through your account settings.
Contact Privacy TeamData Security
We implement industry-standard security measures to protect your information.
Encryption
SSL/TLS encryption for data in transit
Secure Storage
Encrypted databases with access controls
Access Control
Limited employee access to data
Monitoring
24/7 security monitoring systems
Regular Audits
Security assessments and updates
Breach Response
Incident response procedures
Important: While we implement strong security measures, no system is completely secure. We cannot guarantee absolute security of your information. Please use strong passwords and protect your account credentials.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience.
Essential Cookies
Required for basic site functionality, authentication, and security. These cannot be disabled.
Performance Cookies
Help us understand how visitors interact with our site. You can opt out through your browser settings.
Marketing Cookies
Used to deliver personalized advertisements. Requires your consent. You can manage preferences anytime.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected information from a child under 16, we will delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will also send you an email notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Questions About Privacy?
If you have questions or concerns about this Privacy Policy, please reach out to us.